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  • Products
    • URL ShortenerCustomize, share, and track links
    • QR CodesDynamic solutions to fit every business need
    • Link-in-bioCurate and track links for social media profiles
    • AnalyticsA central place to track and analyze the performance of all short links and QR Codes
    • 2D BarcodesAdd a Global Trade Item Number (GTIN) to QR Codes designed for packaging
  • Solutions
    • RetailEnhance customer engagement
    • Consumer Packaged GoodsConnect directly with consumers
    • Media & EntertainmentCreate interactive experiences
    • Tech Software & HardwareImprove product education
    • HospitalityStreamline guest services
    • HealthcareSimplify patient communication
    • InsuranceEnhance claims management
  • Pricing
  • Resources
    • DevelopersAPI documentation and resources
    • Apps and IntegrationsConnect Bitly with existing tools and discover new ones
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Posts by Patrick Augstein

Patrick is a Customer Support AI Manager at Bitly. With over 10 years of experience in customer support, he has played a key role in shaping the Support Team and enhancing the customer experience, especially in the QR Code space. Patrick’s expertise in both QR Code technology and customer care continues to drive operational improvements and team growth.
Read article: How to Use QR Codes on TV Commercials to Engage Viewers
QR Codes

How to Use QR Codes on TV Commercials to Engage Viewers

Find out why QR Codes on TV commercials boost viewer engagement and sales.

Read article: 12 of the Most Common Reasons Your QR Code Isn’t Working
QR Codes

12 of the Most Common Reasons Your QR Code Isn’t Working

Check out the top reasons a QR Code won’t work and what to do about them.

Read article: What is a QR Code Storage System? Benefits and Uses to Explore
QR Codes

What is a QR Code Storage System? Benefits and Uses to Explore

Discover how QR Code storage systems improve inventory tracking and access.

Read article: What Is QR Code Phishing? Tips for Staying Secure
QR Codes

What Is QR Code Phishing? Tips for Staying Secure

Find out how to avoid QR Code phishing and stay secure online.

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